Salesforce.com customer service software provides you pay on the way! The applications are designed to help the sales team management in tracking customer information, and in providing quality services, all contributing to your business growth through CRM automation.
The no 1 CRM Solution in the world can manage the entire sales process, including lead generation, offers and orders. You can send data directly to the ERP system to generate invoice, accounting statements or inventory figures. Salesforce CRM gives instant access to your sales representatives to all information about:
Every support request is an opportunity for improving relationship with customers and also to generate additional incomes. Salesforce has multiple and complex features that can manage customer support activities.
You can easily track each marketing campaign performance in terms of volume of sales and new business generated. Campaigns can target the existing clients or prospects. For each campaign you can segment based contacts and leads, according to different criteria and also you can launch, manage and track promotional campaigns and cross / up sales.
BRINEL can adapt CRM solution"on demand" uniquely and in real-time requirements of any organization. Salesforce is 100% configurable!
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