Salesforce CRM

 

Salesforce CRM

Salesforce.com customer service software provides you pay on the way! The applications are designed to help the sales team management in tracking customer information, and in providing quality services, all contributing to your business growth through CRM automation.

 
INNOVATION Awards:
  • UK Software Satisfaction Awards: "The Best Enterprise Customer Management CRM";
  • Gartner: "Sales Automation, Customer services Leader" in the past 9 years;
  • Forbes: "The most innovative company – The World's Number 1".

 

 

Sell Smarter!
Accelerate Productivity!

The no 1 CRM Solution in the world can manage the entire sales process, including lead generation, offers and orders. You can send data directly to the ERP system to generate invoice, accounting statements or inventory figures. Salesforce CRM gives instant access to your sales representatives to all information about:

  • Customer and company data
  • Accounts and decision makers
  • Interactions and activities history
  • Opportunities, offers and contracts.

 

Increase loyality, retention and
customer satisfaction!

Every support request is an opportunity for improving relationship with customers and also to generate additional incomes. Salesforce has multiple and complex features that can manage customer support activities.

  • Customer service 24/7
  • Personalized Customer-care
  • Customer support through any channel: phone, e-mail, SMS
  • Smart and fast customer service
  • Resolve cases faster
  • It can define association and escalation rules.

 

Personalize your customer 
interaction!

You can easily track each marketing campaign performance in terms of volume of sales and new business generated. Campaigns can target the existing clients or prospects. For each campaign you can segment based contacts and leads, according to different criteria and also you can launch, manage and track promotional campaigns and cross / up sales.

  • Plan, customize and optimize customer journey
  • Know your customers better
  • Move clients to the next level in customers journey
  • Measure business impact
Salesforce CRM

 

 Contact Us

 

 

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 30 Days Trial

 

 

   

BRINEL can adapt CRM solution"on demand" uniquely and in real-time requirements of any organization. Salesforce is 100% configurable!

 

Why Salesforce?
  • Instant and secure access from any mobile device
  • Easy to customize and use
  • Pay-as-you-go
  • No 1 Enterprise Cloud platform in the world
Why BRINEL and Salesforce?

  

  • Customization and adaptation to your business
  • Low implementation costs
  • Support and training for implementation.

To see full comparison of Salesforce.com products, click aici!

To see the description of the packages offered by BRINEL consultants, click aici!