Service Provider

BRINEL offers management services for IT infrastructure - Managed Services (both on-site and off-site, in the customer's data center) and in the Authorized Service Center for different line of equipment produced by world leaders in IT.

We also offer Cloud Services with direct hosting in the BRINEL Data Center or in the Data Center of the provider.

 

 

 Choose the service that suits you

contact us 

Services

Services for IT professionals

 

- Managed Services -

Ongoing support for users on-site, permanent or ticket based
Ongoing support for users on-site, permanent or ticket based

Permanent presence during work hours, at the customer's premises or at the request of a specialist in the event of a hardware or software incidents occurring in the client's infrastructure that cannot be diagnosed / repaired only by this onsite. It also provides support for users to resolve reconfiguration, installation, or usage issues.

Remote user support based on tickets
Remote user support based on tickets

A care service which ensures the correct operation of user systems by using the remote support on tickets. The service includes phone or remote connection interventions for SO and Microsoft applications. Emergency support outside program hours.

Support and administration of server infrastructure, storage, permanent or ticket-based communications.
Support and administration of server infrastructure, storage, permanent or ticket-based communications.

Maximizes availability of servers and core equipment and provides access to organizational data on a 24/7 basis, 365 days a year. Included are: Log file maintenance; Server optimization and management; Drive space management; Server application administration; Customize of your managed firewall services to suit your needs.

Proactive monitoring infrastructure
Proactive monitoring infrastructure

Provides monitoring of the operation of critical equipment in the core infrastructure, generating an alert if the operating parameters do not fit within the set values. Included are: Monitoring the availability of services running on servers; Application tracking; Physical Equipment Monitoring.

Infrastructure security administration
Infrastructure security administration

Ensures the implementation and maintenance of physical and logical security measures in the customer's infrastructure in accordance with good practice in the field. Evaluates and classifies the risks of loss, theft or corruption of data. Evaluates the risks of unauthorized access from inside or outside. Implements and manages perimeter security solutions, protection against attacks, encryption of sensitive information, and implementation of data access policies based on security levels approvals.

Change Management
Change Management

Provides professional consulting services, design and implementation of an organization's digital transformation plans. Evaluates the existing IT infrastructure situation and, together with the client, based on his development plans provides decision support on the necessary investments, transformations or improvements in the IT infrastructure that correspond to the new development stages. 


BRINEL Authorized Service Center

 

 

Brinel is an authorized service center for various lines of equipment produced by 

 

Customer benefits when they are calling an authorized center:

Guarantee of an official authorization from the manufacturer confirming the partnership with Net Brinel  

Guarantee of the technical competence of the staff involved in the diagnosis and repair of the equipment 

 

Ensure that the service provider has the right and obligation to use channels authorized by the manufacturer to obtain the parts required for repairs 

 

 

Guarantee that the activity of the repair center is checked and audited periodically by the manufacturer's representatives for compliance with the quality standards imposed by the contract 

 

 

Ensure that the service provider has the right to call directly to the product representative for support to resolve complex issues 

 

 

Guarantee that any equipment under warranty accompanied by the valid purchase document, regardless of where it was purchased, will benefit from service specified by the manufacturer 

 

Guarantee that for equipment out of warranty diagnosis and repair will be made by staff with technical competences certified by the manufacturer, and the necessary parts are obtained on the channels authorized by it 

 

 
Services

Cloud Services

 

- Alpis Data Center -

The BRINEL data center is located in one of the safest areas from Romania (Cluj-Napoca) and is designed and executed according to the Tier-III specifications of the Uptime Institute. So, BRINEL data center ensures a continuity of your business, benefiting from a secure physical space with redundancy on electrical systems and back-up via UPS and diesel generator.

Collocation
Collocation
  • Secure environment
  • Professional cooling systems
  • Consistency assured by architecture 
  • Pay as you consume.
IaaS
IaaS
  • No hardware investments
  • Benefit from pay-for-cost policy 
  • You can separately or together rent Computing, Storage or Networking  
  • Scalability of IaaS platform helps you optimize IT costs.
PaaS
PaaS

Benefits from the full infrastructure to get your applications running: 

  • Paas for ERP: IaaS + Operating System + Middleware + Data base
  • PaaS for Dev&Test: IaaS + Operating System + Development tools. 
Disaster Recovery Center (DRC)
Disaster Recovery Center (DRC)

 A DRC will allow an easy implementation and in minimum costs of its own policy of continuity. 

Set up your own network, servers or storage as in your data center. 

Continuous access to your data.

 


- Microsoft Azure - 

 

The Cloud Azure platform offers a wide range of consumer-based services for various applications, computing solutions, storage solutions and network solutions. You can develop applications using any programming language, tool or platform; you can also integrate cloud applications with existing IT infrastructure. BRINEL specialists can help you migrate to Microsoft Azure, so you do not experience obstacle in your current business.

Explore cloud service options through Microsoft Azure.