BRINEL offers management services for IT infrastructure - Managed Services (both on-site and off-site, in the customer's data center) and in the Authorized Service Center for different line of equipment produced by world leaders in IT.
We also offer Cloud Services with direct hosting in the BRINEL Data Center or in the Data Center of the provider.
Permanent presence during work hours, at the customer's premises or at the request of a specialist in the event of a hardware or software incidents occurring in the client's infrastructure that cannot be diagnosed / repaired only by this onsite. It also provides support for users to resolve reconfiguration, installation, or usage issues.
A care service which ensures the correct operation of user systems by using the remote support on tickets. The service includes phone or remote connection interventions for SO and Microsoft applications. Emergency support outside program hours.
Maximizes availability of servers and core equipment and provides access to organizational data on a 24/7 basis, 365 days a year. Included are: Log file maintenance; Server optimization and management; Drive space management; Server application administration; Customize of your managed firewall services to suit your needs.
Provides monitoring of the operation of critical equipment in the core infrastructure, generating an alert if the operating parameters do not fit within the set values. Included are: Monitoring the availability of services running on servers; Application tracking; Physical Equipment Monitoring.
Ensures the implementation and maintenance of physical and logical security measures in the customer's infrastructure in accordance with good practice in the field. Evaluates and classifies the risks of loss, theft or corruption of data. Evaluates the risks of unauthorized access from inside or outside. Implements and manages perimeter security solutions, protection against attacks, encryption of sensitive information, and implementation of data access policies based on security levels approvals.
Provides professional consulting services, design and implementation of an organization's digital transformation plans. Evaluates the existing IT infrastructure situation and, together with the client, based on his development plans provides decision support on the necessary investments, transformations or improvements in the IT infrastructure that correspond to the new development stages.
Brinel is an authorized service center for various lines of equipment produced by
Customer benefits when they are calling an authorized center:
Guarantee of an official authorization from the manufacturer confirming the partnership with Net Brinel
Guarantee of the technical competence of the staff involved in the diagnosis and repair of the equipment
Ensure that the service provider has the right and obligation to use channels authorized by the manufacturer to obtain the parts required for repairs
Guarantee that the activity of the repair center is checked and audited periodically by the manufacturer's representatives for compliance with the quality standards imposed by the contract
Ensure that the service provider has the right to call directly to the product representative for support to resolve complex issues
Guarantee that any equipment under warranty accompanied by the valid purchase document, regardless of where it was purchased, will benefit from service specified by the manufacturer
Guarantee that for equipment out of warranty diagnosis and repair will be made by staff with technical competences certified by the manufacturer, and the necessary parts are obtained on the channels authorized by it
The BRINEL data center is located in one of the safest areas from Romania (Cluj-Napoca) and is designed and executed according to the Tier-III specifications of the Uptime Institute. So, BRINEL data center ensures a continuity of your business, benefiting from a secure physical space with redundancy on electrical systems and back-up via UPS and diesel generator.
Benefits from the full infrastructure to get your applications running:
A DRC will allow an easy implementation and in minimum costs of its own policy of continuity.
Set up your own network, servers or storage as in your data center.
Continuous access to your data.
The Cloud Azure platform offers a wide range of consumer-based services for various applications, computing solutions, storage solutions and network solutions. You can develop applications using any programming language, tool or platform; you can also integrate cloud applications with existing IT infrastructure. BRINEL specialists can help you migrate to Microsoft Azure, so you do not experience obstacle in your current business.
Explore cloud service options through Microsoft Azure.