The right implementation of digital transformation can result in:
1. superior products and services;
2. experiences that meet or exceed the expectations of all actors;
In the early stages of digital transformation, companies go through a discovery process that takes place internally. A process of auditing the whole business that will ultimately define the digital version of the business. At this stage, the goal is to find answers to the following questions: “Why do you want to transform?” and “What result do you want to achieve through digital transformation?”.
Once the two answers are known, the next step is to develop a strategy. It will clearly define how digitalisation will be applied across business processes and operations, and from there the company will be able to see where it will make a difference.
Before choosing which technologies will complete the transformation process, a company needs to assess its level of digital maturity. This way it will know at what point it stands in terms of technological and digital processes and capabilities.
This analysis will show exactly what are the gaps in its technological infrastructure. The goal is to develop a model where people, processes, operations, data and working tools are integrated on the same platform so that everyone can collaborate agilely and efficiently.
HOW PROCESSES AND OPERATIONS LOOKED LIKE BEFORE DIGITALISATION
HOW PROCESSES AND OPERATIONS LOOK LIKE AFTER DIGITALISATION
The next step is choosing the right technologies and solutions for process transformation.
In this process, businesses will use technologies such as apps and software, tools for collaboration, document management, support, employee management, using artificial intelligence, machine learning, IoT (Internet of Things), Cloud technologies.
Talk to one of BRINEL's specialists about how your organisation can transform through digitalisation. Schedule a free online session with a BRINEL specialist.