BRINEL offers management services for IT infrastructure - Managed Services (both on-site and off-site, in the customer's data center) and in the Authorized Service Center for different line of equipment produced by world leaders in IT.
We also offer Cloud Services with direct hosting in the BRINEL Data Center or in the Data Center of the provider.
A permanent presence during the workdays at the costumer’s headquarters or specialist request in case of hardware and software incidents that cannot be diagnosed/remediated but only with the onsite presence. Moreover, we provide permanent support for reconfiguration, installation or use problems.
A care service that ensures the correct operation of user systems by using the remote support on tickets. This service includes flexible interventions via phone or remote connection for SO and Microsoft applications. Plus, we offer you emergency support outside working hours.
Maximizes availability of servers and core equipment and provides access to organizational data on a 24/7 basis, 365 days a year. Included are: Log file maintenance; Server optimization and management; Storage Management, Print-server service administration, Routing and firewall customizing and configuration to fulfill your needs.
Ensures the monitoring of crucial equipment functionality from the core infrastructure and generates an alert in case if the operating parameters do not correspond with the set values. The service includes: monitoring the services availability that run on servers; application tracking, equipment monitoring.
Ensures the implementation and maintenance of physical and logical security measures within the costumer’s infrastructure, according to the best practices in the field. It evaluates and classifies the risks of loss, theft or data corruption and also implements and administrates the perimeter security solutions, protection from cyber-attacks, encryption of sensitive information and implementation of data access policies based on approved security levels.
Provides professional consulting services, design and implementation of organization's digital transformation plans. Evaluates the existing IT infrastructure situation and, together with the client, based on his development plans provides decision support for necessary investments, transformations or improvements within the IT infrastructure that will correspond to the new development stages.
Guarantee the existence of an official authorization from the manufacturer that confirms the partnership with BRINEL.
The guarantee of specialists technical competencies, who are involved in equipment diagnosis and reparation.
Insurance that the service provider has the right and obligation to use authorized channels by the manufacturer to get the spare parts required for repairs.
Guarantee that the service center activity is regularly verified and audited by the producer representatives in order to respect the quality standards that are contractually established;
Ensure that the service provider has the right to call directly to the producer representatives for support to fix complex problems.
Guarantee that any equipment under warranty accompanied by the valid purchase document, no matter the purchasing location, will benefit of services according to producer specifications.
Guarantee that for the equipment with expired warranty, diagnosis and reparation will be managed by the qualified and certified specialists as well as the necessary spare parts will be purchased through authorized channels.
BRINEL DataCenter is located in one of the safest places from Romania (Cluj-Napoca) and is designed and executed according to the Tier-III specifications of the Uptime Institute. Thus, BRINEL DataCenter assures a continuity to your business that will benefit from a secured location, redundancy on power systems, UPS back-ups and diesel generator.
Benefit from the full infrastructure to get your applications running:
A collocated DRC will allow an easy implementation and minimal costs for your own continuity policies;
Set your own network, servers or storage exactly as in your Data Center;
Continuous access to your data.
The Cloud Azure platform offers a wide range of consumer-based services for various applications, computing solutions, storage solutions and network solutions. You can develop applications using any programming language, tool or platform; you can also integrate cloud applications with existing IT infrastructure. BRINEL specialists can help you migrate to Microsoft Azure, so you do not experience obstacle in your current business.
